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Business

Verint Wins $7M Contract to Deliver AI Business Results for Fortune 500 Brand


Customer will increase CX automation with hybrid cloud and four AI-powered bots

MELVILLE, NY, May 9, 2024–(BUSINESS WIRE)–Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a Fortune 500 company has selected the company to deploy artificial intelligence (AI) business outcomes, now.

As an existing on-premises customer, the brand is leveraging the hybrid cloud architecture supported by Verint Open Platform. They decided to keep their current solutions on-premises and add four AI-powered bots in the cloud. The Verint Open Platform supports hybrid cloud configurations that enable customers to quickly deploy AI-powered bots and immediately benefit from measurable business results, without the need to first migrate legacy solutions to the cloud.

“We are delivering AI business outcomes that brands can achieve now without the cost, delay and disruption of changing their current ecosystem,” says Jaime Meritt, chief product officer at Verint. “Verint’s open platform integrates seamlessly with existing on-premises and cloud solutions and makes it easy for large enterprises to quickly deploy AI-powered bots through a hybrid cloud architecture.”

The contract includes four AI-powered bots: Exact Transcription Bot, Interaction Wrap Up Bot, Data Insights Bot and Quality Bots. The win came on Verint’s fiscal Q1 roadmap and includes three-year Bundled SaaS and Unbundled SaaS deployments.

Visit Verint Open Platform to learn more.

About Verint

Verint® (NASDAQ: VRNT) is a leader in customer experience (CX) automation. The world’s most iconic brands – including more than 80 Fortune 100 companies – use the Verint Open Platform and our team of AI-powered bots to deliver tangible AI business results across the enterprise.

Verint, The CX Automation Company™, is proud to be Great Place To Work Certified™®. Learn more at Verint.com.

This press release contains “forward-looking statements,” including statements about expectations, forecasts, opinions, opportunities, plans, strategies, beliefs and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance. and are based on management’s expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed or implied by the forward-looking statements. For a detailed discussion of these risk factors, please see our Annual Report on Form 10-K for the fiscal year ended January 31, 2024 and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint undertakes no obligation to update or revise them or to provide reasons why actual results could differ. .

VERINT, VERINT DA VINCI, VERINT OPEN CCAAS, THE CX AUTOMATION COMPANY, THE CUSTOMER ENGAGEMENT COMPANY and THE ENGAGEMENT CAPACITY GAP are registered trademarks of Verint Systems Inc. Verint and other parties may also have trademark rights to other terms used herein.

View the original version on businesswire.com: https://www.businesswire.com/news/home/20240509863544/en/

Contacts

Media relations
Sue Huss
sue.huss@verint.com

relationship with investors
Matthew Frankel
matthew.frankel@verint.com



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