Capillary Technologies Surpasses SPARK Matrix™ as Loyalty Technology Leader
Quadrant’s SPARK Matrix of Knowledge Solutions™ provides competitive analysis and rankings of top customer loyalty solution providers. With its comprehensive technology platform, Capillary Technologies receives the highest ratings across all parameters of technology excellence and strong customer impact ratings.
DALLAS, May 14, 2024 /PRNewswire/ — Quadrant Knowledge Solutions named Capillary Technologies a 2024 SPARK Technology Leader in its latest SPARK Matrix™: Customer Loyalty Solutions, Q2 2024 Report.
Quadrant Knowledge Solutions’ customer loyalty solutions market research includes a detailed analysis of the global market, competitive landscape, and functional capabilities. Its objective is to provide strategic information for technology providers to improve their understanding of the market and support their growth strategies by evaluating the capabilities, competitive differentiation and market position of different suppliers.
“Capillary Technologies offers a comprehensive suite of loyalty management solutions that facilitate personalized interactions and seamlessly integrate loyalty initiatives throughout the customer journey,” he says Palika Jacob, Analyst, Quadrant Knowledge Solutions. “The platform stands out for its distinctive generative loyalty approach that facilitates the self-generation of campaigns and incentives, through its aiRA (Artificially Intelligent Research Assistant) virtual assistant and AI/ML-based stimulus frameworks.”
“The company gains a competitive advantage in the CLS market through its unique tool known as Brierley Loyalty Quotient to measure customer’s emotional loyalty to the business,” adds Palika. “By offering dynamic promotion capabilities, a native AI-driven decision-making framework, and robust Customer Data Platform (CDP) capability, Capillary Technologies empowers companies to build stronger customer loyalty programs. Additionally , due to the platform’s sophisticated loyalty management solution offerings, ability to serve diverse use cases, proven excellence in customer service, and strong technological vision and product roadmap, Capillary Technologies has been positioned as a leader in the SPARK Matrix: Customer Loyalty Solutions Platform, 2024.”
Aneesh ReddyFounder and CEO of Capillary Technologies said, “We are honored to lead the way in the SPARK Matrix for Customer Loyalty Solutions. This recognition underscores our strategic commitment to pushing the boundaries of what is possible in customer loyalty management. Our approach is centered around in leveraging advanced analytics and artificial intelligence to drive customer retention, deepen brand loyalty and transform customer engagement into a sustainable competitive advantage. At Capillary Technologies, we believe the future of loyalty is about much more than transactions;
Capillary Technologies is committed to continued innovation and excellence in delivering solutions that empower companies to improve customer engagement and loyalty around the world. For additional details on Hair Technologies and access the full SPARK Matrix™: Customer Loyalty Solutions, Q2 2024 Report, Visit Capilar Technologies website.
Free Download: – SPARK Matrix™: Customer Loyalty Solutions Q2 2024
About hair technologies
Capillary Technologies is a managed SaaS solution that powers 500+ loyalty programs with its best-in-class loyalty technology platform and expert services. Founded in 2012, Capillary has a strong global presence in the United States, Asia, Europeand the middle East working with over 400 brands such as Tata, PUMA, Shell, Petron, Domino’s, Kanmo Group and Marks & Spencer. The platform’s suite of products – Loyalty+, Engage+, Rewards+, Insights+; They are all powered by AI and built on a powerful consumer data platform that has already reached more than a billion end customers. Capillary is backed by renowned investors like Avataar Ventures, Filter Capital, Sequoia Capital, Warburg Pincus, and more. For more information visit www.capilartech.com.
Media Contact:
Jubin Mehta
Global Marketing Director
Hair Technologies
[email protected]
About Quadrant Knowledge Solutions
Quadrant Knowledge Solutions is a global advisory and consultancy company founded in 2015. Headquartered in Pune, Indiawith an additional location in the United States, the company specializes in helping organizations achieve transformative business goals. Quadrant offers a range of strategic consulting services across multiple industries, including data management, cloud management, and application development. The company is known for its proprietary research tools such as SPARK Matrix, which provides comprehensive market analysis and competitive rankings. For more information visit Quadrant Knowledge Solutions.
Media Contact:
Mr. Ajinkya Ingle
Quadrant Knowledge Solutions
Regus business center
35 Village Road, Suite 100,
Middleton Massachusetts 01949
U.S
Email: [email protected]
Telephone: (+1) 978-344-2770
Content Source: https://quadrant-solutions.com/press-release/capillary-technologies-tops-spark-matrix-as-loyalty-technology-leader-598
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